FAQs

1. What is House of Jedidiah?
House of Jedidiah is an online jewelry boutique that offers a carefully curated collection of necklaces, earrings, bracelets, and rings from around the world. We are dedicated to combining fashion with compassion by donating a portion of our profits to charitable causes.

2. How does House of Jedidiah give back?
For every purchase made on our website, a portion of the profits is donated to various charitable organizations, including orphanages, soup kitchens, and pantries. Your purchase not only brings joy through fashion but also contributes to making a positive impact on the lives of those in need.

3. Where do you source your jewelry from?
Our jewelry pieces are sourced from artisans and renowned designers all around the world. We celebrate the beauty of different cultures and ensure that our suppliers follow ethical practices and high-quality craftsmanship.

4. How can I contact customer support?
You can get in touch with our friendly customer support team by emailing us at support@houseofjedidiah.com or by using the contact form on our website. We are here to assist you with any inquiries or concerns you may have.

5. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can select your preferred payment method during the checkout process.

6. What are your shipping options?
We offer standard and expedited shipping options. Shipping costs and delivery times may vary based on your location and the shipping method chosen. You can find more details about our shipping policies on our Shipping page.

7. What is your return and exchange policy?
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed information on the process and eligibility criteria.

8. How can I stay updated on new collections and promotions?
To stay informed about our latest collections, special promotions, and exclusive offers, you can subscribe to our newsletter. You will receive regular updates right in your inbox.

If you have any other questions or need further assistance, don't hesitate to reach out to us. Thank you for choosing House of Jedidiah!